We get your cash and keep your customers.

Work with us.

In receivables management we monitor payment deadlines and contact the debtor in case of payment delays. Thanks to our expertise and experience, we know how to conduct a proper conversation with your customers, whether it is the chosen form of communication or the time of the call.

You can count on us to do our best to get your money back without losing your customers. In the meantime, you can concentrate fully on your business.

Get your cash - leave the risks to us.

We take a random sample and let our tried-and-tested algorithms do the maths to predict the value of your debt portfolio. The offered purchase price corresponds to the quality and structure of the provided data. Your benefits: instant cash flow, a positive impact on your balance sheet – and freedom from the burden of unpaid debts.

We purchase portfolios of various compositions and any status: unsecured, or secured by all asset classes. Our clients are banking and non-banking loan providers, insurers and utility provides.

Let us save you time and money.

Handing responsibility for debt collection to EOS saves you time and energy and gives you peace of mind. We contact non-paying customers, both B2B and B2C, through all available channels. And we use tact and professionalism at all times to maintain positive relationships with your customers, using legal proceedings only as a last resort.

We work across borders, without borders.

Different languages, legal systems and customs: that’s what makes international debt collection challenging. We make it easy for you. EOS works across borders, without borders. We can help you in two ways: with our Cross-Border Solution or our Shared-Service Solution.

Cross-Border Solution

• Presence of EOS representative in your home country
• Highest security, legal and ethical standards
• Low risk – no success, no fee
• Your EOS representative understands your language and your needs
• EOS acts with integrity, tact and professionalism as it is understood in each locality
• Partners in over 180 countries

Shared-Service Solution

• Get your money fast – process moves quickly with integrated IT systems
• Direct, transparent and real-time communication
• Group-wide harmonisation of processes
• Binding SLA
• Skip tracing and first letter with legitimation within 24 hours
• First phone call within 10 days
• We take charge of debt collection, making full use of our local expertise

Our IT platform optimizes global workflows by regulating automated case transmit between partners around the world. The platform ensures direct, transparent and real-time communication in 180 countries over the world.  

Face-to-face contact for win-win solutions.

For all the benefits of modern communication, sometimes a win-win solution requires face-to-face contact. Many of our debt-collection services include personal visits to customers, where we can use empathy and professional negotiation skills to move cases forward. You get a better understanding of the debtor’s financial situation, and we can motivate them to pay.

Call for cash.

A telephone payment reminder aims to encourage the debtor to settle their debts quickly, or to reach an agreement that takes account of their circumstances while allowing them to fulfil their obligations. Our professional and well trained telephone operators, who handle 2,500 connected calls, achieve this balance with an assertive yet empathetic approach and expert negotiation skills. In most cases, we reach an agreement.