Digitalization insufficient: Over half of European companies rate themselves poorly. This is shown by the EOS survey “European Payment Practices” 2019. Where are the weaknesses?
EOS Group national subsidiaries use the knowledge platform to become collectively smarter. The analytics platform will become the AI ‘super brain’ of the EOS Group.
In matters of data security there’s still work to do. An EOS survey shows that top decision-makers in European firms see cyber security as a trending issue.
AI systems can provide a digital coach that supports every phone call in the call center and analyzes conversations. But are both parties more satisfied at the end of the call?
Artificial intelligence can identify illness, help in the operating theater and beat world champions at chess. But things do go wrong. So how does AI learn to do the right thing?
The problem with buzzwords like “AI” and “analytics” is that everyone has a different understanding of them. The new EOS Center of Analytics Academy is building a common knowledge base – across national borders.
A single software platform for a dozen countries? EOS experts explain how that can work without anyone losing out. The web-based, cloud-ready solution is called Kollecto+.
Automated friendly messages and simple-to-use payment options make for a better user experience, which speeds up the process.
Why do you get up in the morning and go to work? At EOS the staff and the CEO are answering this question together.
The predictive power of its analytics platform D3 enables EOS to contact each debtor in the most promising way - with convincing results.
It’s not just about technology, it’s about people developing a data-driven mindset, the Center of Analytics team explains.
A new breed of fintech firm is promising to make requirements like know-your-customer a breeze.
With its new Center of Analytics EOS now has a shared data platform for all its subsidiaries. It analyzes data from all markets and accounts for their regional characteristics.
Many European firms can't invest in digitisation because of late payments, the Survey 'European Payment Practices' shows.
To meet rising data protection requirements, EOS' Chief Compliance Officer Kirsten Pedd is rolling out a global data privacy strategy.
Most SME don't have a professional dunning system in place. Now they can turn to the Deutsche Verrechnungsstelle (DV) to cover that base.
Disrupt yourself: Google Germanys former CEO Christian Baudis on how companies can survive the challenges of digitsation
The EOS Group is different today than it was just one year ago. A far-reaching cultural change is making EOS quicker, more agile and more digital. The goal is clear: ‘For a debt-free world’.
Systémy AI mohou poskytovat digitálního kouče, který podporuje každý telefonní hovor v call centru a analyzuje hovor mezi volajícím a operátorem. Jsou však obě strany na konci hovoru spokojenější?