Through the finlit foundation, EOS is committed to improving financial literacy to help counter excessive personal debt. The foundation’s first initiative is focusing on children.
For the last eight years Katja Wolf has been phoning up to 70 defaulting payers a day. In this interview she talks about her experiences as a call center agent.
Payment practices in Europe have never been as good as they are today. But for how much longer? The EOS survey “European Payment Practices” 2019 shows how nervous companies are.
Automated friendly messages and simple-to-use payment options make for a better user experience, which speeds up the process.
The Generation Y and the clichés about their handling of money. For what do millennials spend money wisely and where do they waste it.
Many European firms can't invest in digitisation because of late payments, the Survey 'European Payment Practices' shows.
To meet rising data protection requirements, EOS' Chief Compliance Officer Kirsten Pedd is rolling out a global data privacy strategy.
The call center agents at EOS have quite a record of helping people to pay their dues.
Systémy AI mohou poskytovat digitálního kouče, který podporuje každý telefonní hovor v call centru a analyzuje hovor mezi volajícím a operátorem. Jsou však obě strany na konci hovoru spokojenější?