EOS Group national subsidiaries use the knowledge platform to become collectively smarter. The analytics platform will become the AI ‘super brain’ of the EOS Group.
In matters of data security there’s still work to do. An EOS survey shows that top decision-makers in European firms see cyber security as a trending issue.
Digitalization insufficient: Over half of European companies rate themselves poorly. This is shown by the EOS survey “European Payment Practices” 2019. Where are the weaknesses?
AI systems can provide a digital coach that supports every phone call in the call center and analyzes conversations. But are both parties more satisfied at the end of the call?
Artificial intelligence (AI) will not do away with a lot of jobs but make them more interesting by taking over routine tasks. The key to success: clean databases.
Records in sales and investments: Marwin Ramcke, Managing Director of the EOS Group, on the successful 2018/19 financial year in Eastern Europe.
It sounds paradoxical. Why would a company constantly buy the bad debts of another company? We explain how forward flow transactions work and who benefits from them.
A single software platform for a dozen countries? EOS experts explain how that can work without anyone losing out. The web-based, cloud-ready solution is called Kollecto+.
The predictive power of its analytics platform D3 enables EOS to contact each debtor in the most promising way - with convincing results.
Belgium's leading bank BNP Paribas Fortis has handed its receivables management over to EOS Aremas - to better focus on their core business.
EOS partner company Al Wadi is working in one of the most challenging markets for receivables management: The United Arab Emirates.
With its new Center of Analytics EOS now has a shared data platform for all its subsidiaries. It analyzes data from all markets and accounts for their regional characteristics.
Most SME don't have a professional dunning system in place. Now they can turn to the Deutsche Verrechnungsstelle (DV) to cover that base.
A 19.8 percent increase in turnover. 237.6 EURO million in earnings. And 7,441 employees with zero doubt about the future: EOS had a great business year 2017/18.
Defaulting payers often react with skepticism and rejection when EOS reaches out to them - until they realize that the call center agents are actually here to help them.
The call center agents at EOS have quite a record of helping people to pay their dues.
You don't want to annoy a customer - even if he missed a payment. That's why Slowakian lender Home Credit hired EOS KSI to handle its arrears.
United Bulgarian Bank just sold the largest debt portfolio ever in offer in Middle- and Eastern Europe. Few companies can handle such a deal - EOS Matrix is one of them.
Systémy AI mohou poskytovat digitálního kouče, který podporuje každý telefonní hovor v call centru a analyzuje hovor mezi volajícím a operátorem. Jsou však obě strany na konci hovoru spokojenější?