Belgium's leading bank BNP Paribas Fortis has handed its receivables management over to EOS Aremas - to better focus on their core business.
EOS partner company Al Wadi is working in one of the most challenging markets for receivables management: The United Arab Emirates.
Most SME don't have a professional dunning system in place. Now they can turn to the Deutsche Verrechnungsstelle (DV) to cover that base.
Defaulting payers often react with skepticism and rejection when EOS reaches out to them - until they realize that the call center agents are actually here to help them.
The call center agents at EOS have quite a record of helping people to pay their dues.
Business customers benefit from EOS' new self-service portal Stargate that helps speed up collection processes. New features are driven by user feedback.
You don't want to annoy a customer - even if he missed a payment. That's why Slowakian lender Home Credit hired EOS KSI to handle its arrears.
Systémy AI mohou poskytovat digitálního kouče, který podporuje každý telefonní hovor v call centru a analyzuje hovor mezi volajícím a operátorem. Jsou však obě strany na konci hovoru spokojenější?